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How to setup Custom Request Types?

To create Custom Request Types in RunPTO, follow these steps:

Enable Custom Request Types:

  • Navigate to the Custom Options Settings in Administration/Setup
  • Locate the option labeled “Use Custom Request Types.”
  • Activate or enable this option to allow the creation and utilization of custom request types.


Request Type Options

Access the Custom Request Types Editor:

  • After enabling the feature, find the “Custom Request Types” column.
  • Click on the “Edit” button associated with Custom Request Types to open the editor interface.

Create Custom Request Types:

  • In the editor, you will see options to add new request types.
  • For each new request type, provide a descriptive name that clearly identifies its purpose.
  • Enter the sequence in which you want the request types displayed on the Request Form.
  • Save each request type by clicking on the disk icon..

Request Type Editor

Request Type display
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